Content Review Policy
We are committed to providing translation services that comply with legal and ethical standards. All documents submitted to us will undergo a rigorous content review to ensure compliance with relevant laws, regulations, and company policies.
Prohibited Content Categories
Pornographic Content: Any form of pornographic or obscene content is strictly prohibited.
Drug-related: No content related to the manufacturing, sale, or use of drugs is accepted.
Criminal Propaganda: The dissemination of any materials promoting criminal activities is prohibited.
Weapons and Violence: No content related to weapons trading, violence, or terrorist activities is accepted.
Anti-Politics and Extremism: Any content that is anti-government, extremist, or incites political unrest is prohibited.
Religiously Sensitive Content: Avoid content that discriminates against or attacks religious beliefs.
Violation of Children's Rights: Any form of child abuse or violation of children's rights is strictly prohibited.
Copyright Compliance
We emphasize and respect the importance of copyright law and intellectual property rights. All clients must ensure that they own the copyright of the content or have obtained appropriate authorization when submitting files for translation. We do not support or participate in any unauthorized copying, distribution, or translation activities.
Clients must ensure that the materials they submit do not infringe upon any third-party copyrights, trademarks, patents, or other intellectual property rights. If the document contains content quoted or excerpted from the works of others, clients must ensure compliance with relevant copyright regulations, including but not limited to proper citation, fair use, or authorization.
In the event of any copyright dispute, clients shall bear full legal responsibility. We will assist in handling copyright-related issues to the extent possible, but we do not assume any liability for copyright disputes arising from client-submitted content.
Compliance and Responsibility
We require all clients to ensure that the content they submit complies with all applicable laws and ethical standards. Clients are fully responsible for the legality of the submitted content.
Process for Handling Violations
Once a violation is discovered, we will refuse to provide translation services and may report the matter to the relevant authorities, depending on the circumstances.
User Obligations and Compliance Statement
By using our services, clients agree to and comply with all the above provisions. Submitting files signifies your declaration that the provided content complies with all relevant laws, regulations, and policies.
Confidentiality of Client Files
We promise to maintain the highest level of confidentiality for all client files. No file information will be disclosed to third parties without explicit authorization from the client.
Professional Ethics and Responsibilities of Practitioners
All translators must adhere to strict professional ethics guidelines. They are prohibited from disclosing client information or any sensitive information related to translation projects under any circumstances.
Reasonableness Review and Regional Adaptation Recommendations
We provide a reasonableness review of document content to ensure its suitability for the cultural and legal environment of the target region. If it is found that the document content may be inappropriate in certain areas, we will promptly provide modification suggestions.
Document Timeliness Guarantee
We promise to adhere to the agreed-upon delivery time to ensure the timeliness of documents. For urgent projects, we provide fast translation services to meet clients' special needs.
Compensation and Correction for Translation Errors
If there are errors or inaccuracies in the translation, we will provide free correction services. If translation errors cause losses to clients, we will compensate according to the relevant agreements.
Customer Rights Guarantee
We are committed to protecting all customer rights. From project initiation to completion, we will ensure that customer needs are met and provide comprehensive customer support.